Legal information

Privacy Policy

This Privacy Policy explains how Festi Favoro handles personal information collected through festifavoro.com and through communications connected to event-planning inquiries. It applies to website visitors and people who contact our studio about physical event experiences and offline entertainment. It describes our approach to collection, use, disclosure, protection, and privacy-related requests.

Effective date September 3, 2026

01 / Information

Information this policy covers

Information you choose to provide

You may choose to provide personal information when you submit an inquiry, ask a question, or otherwise communicate with Festi Favoro. Depending on your request, this may include your name, email address, telephone number, organization name, preferred event date, approximate guest count, event format, venue-related needs, and details included in your message. These details help us understand a physical gathering such as a corporate event, team-building session, private celebration, themed casino night, poker event, card lounge, card room, or hosted table experience with roulette, blackjack, poker tables, or chips. Please provide only information that is relevant to your request.

Information collected through website use

When you use our website, limited technical and usage information may be generated to help us operate, secure, and understand the site. This can include device and browser information, IP address, pages viewed, the page that referred you to our site, approximate location derived from an IP address, and the timing of interactions. We use this information in a measured way to support website performance and visitor experience. For more information about cookies and similar technologies, please read our Cookie Policy.

Information from event-related communications

We may retain records of emails, calls, and planning discussions when they are needed to respond to you, coordinate an event inquiry, or maintain an accurate record of our communications. These records relate to hosted, offline event formats and practical logistics, not digital entertainment services. If you provide information about a group, workplace, or organization, please do so only where you are authorized to share it. You can reach the studio by phone at +1 604-925-3178 or by email at [email protected].

02 / Purpose

How Festi Favoro uses information

Respond to inquiries

We use contact and event details to answer your questions, discuss availability, and continue a conversation you have asked us to have. An inquiry may concern a corporate event, team-building gathering, private celebration, or themed casino night. Using the information you share helps our studio respond in context and prepare a useful next conversation. It does not create a booking, commitment, or transaction.

Offline entertainment

Develop an event brief

Planning details may be used to understand your requested format, group needs, timing, venue experience, and creative direction for an offline gathering. For example, a brief may describe hosted poker tables, card lounges, card rooms, roulette, blackjack, or chips as part of an in-person event concept. These references describe physical, staff-supported entertainment and social atmosphere. We use the details to explore the event vision you have shared, not to create accounts or manage any digital activity.

Operate and improve the website

Technical and usage information may be used to maintain website functionality, detect misuse, understand how visitors engage with content, and improve the website experience. This work is focused on operating Festi Favoro’s website and does not mean we use information to profile visitors for unrelated purposes. Browser-storage details and related choices are described at a high level in our Cookie Policy.

Meet legal and operational obligations

Where necessary and where permitted or required, we may use information to protect our rights, address security concerns, keep appropriate business records, or comply with applicable legal requirements. We use information for these purposes only in a manner that is reasonably connected to the circumstance at hand. This may include reviewing a communication, preserving a relevant record, or responding to a valid request that requires our attention.

04 / Lifecycle

Cookies, retention, and protection

Cookies and similar technologies

Our website may use cookies or similar technologies to support functionality, remember preferences where applicable, understand website usage, and help maintain site security. These technologies can help us make the website more reliable and easier to use. We keep this explanation general because the technologies in use can change as the website evolves. For more detailed information and available choices, please review our Cookie Policy.

Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy. That can include responding to inquiries, continuing planning communications, maintaining appropriate records, supporting security, and meeting legal obligations. Retention needs may vary depending on the nature of an inquiry or communication. When information is no longer needed, we may securely delete it or anonymize it, where appropriate and reasonably practicable.

Safeguards and limits

Festi Favoro uses reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, use, loss, or disclosure. These measures are designed to be proportionate to the information and the way we work. However, no method of transmission or storage can be guaranteed completely secure. Please use care when sending information through email or other communications, and share only details that are necessary for your request.

05 / Your choices

Your privacy choices and requests

Requests about personal information

You may contact Festi Favoro to ask about personal information associated with you, request correction of inaccurate information, withdraw consent where applicable, or raise a privacy concern. To protect your information, we may need reasonable details to verify your identity before responding to a request. We will consider requests in light of the information available to us, the purpose for which it is held, and applicable requirements. Contacting us does not guarantee a particular outcome, but it gives us the opportunity to review your concern carefully and respond appropriately.

06 / Updates

Updates to this Privacy Policy

Festi Favoro may update this Privacy Policy from time to time to reflect changes in our practices, website operations, or applicable requirements. When we update it, the current version will be posted on this page with a revised effective date. We encourage you to review this policy periodically when you revisit the website so that you understand the current approach to personal information. Current effective date: September 3, 2026.